Shipping policy

SHIPPING POLICY

At Ziya Fashion, we are committed to delivering your orders in excellent condition and within the promised timeframe. We partner with trusted courier services across India to ensure a smooth and reliable delivery experience.

DELIVERY PROCESS

How does the delivery process work?

Once you place an order on our website, our process begins immediately:

  • Your order is confirmed and processed.

  • The product undergoes a quality check.

  • It is securely packed.

  • The package is handed over to our trusted courier partner.

  • The order is shipped to your delivery address.

If your location is not serviceable by our courier partners, our team will contact you to arrange an alternative delivery solution.

What is the estimated delivery time?

  • Orders are usually shipped within 3–5 working days.

  • Delivery may take up to 12–15 working days, depending on your location.

Please note:
Delays may occur during festivals, adverse weather conditions, or unforeseen circumstances. We appreciate your patience in such cases.

Can I track my order?

Yes! Once your order is shipped, you will receive a confirmation email with a tracking ID.

You can track your order using:

  • The tracking link provided in the email

  • Your order number or AWB number

DOMESTIC SHIPPING (INDIA)

Do you ship across India?

Yes, we deliver all over India.

Are there any shipping charges?

We offer FREE shipping across India.

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery (COD) is available across India.

Are there any extra charges for COD?

Yes, there are additional charges for COD.

How are orders packaged?

We take great care in packaging your products securely to ensure they arrive in perfect condition. Damage during transit is extremely rare.

Can I change my shipping address after placing an order?

  • You can update your address before the order is shipped by contacting us.

  • If the order has already been shipped, we can reship it to the new address with an additional charge of ₹200.

📞 Contact: +91-9662646474

INTERNATIONAL SHIPPING

We offer international shipping for selected orders.

  • Shipping charges depend on the weight of the package.

  • Delivery timelines may vary based on destination.

Duties & Taxes

International customers are responsible for:

  • Import duties

  • Customs charges

  • Local taxes

These charges must be paid to release the shipment from customs.

Returns & Exchanges (International Orders)

International orders are not eligible for returns or exchanges.

CONTACT US

If you have any questions regarding shipping, feel free to contact us:

📞 +91- 90161 25438
📧  ziya_fashion@gmail.com

Thank you for shopping with Ziya Fashion 💛